Back to your studio.
Help with your notebook, backups and purchases. Glazeloom is currently in development; these instructions describe the app being prepared for release.
Tell us what happened, your device model and iOS version. Share only the notes or images you want us to see. We do not automatically receive your notebook.
How much can I keep for free?
The free collection supports up to three pieces. Pro lets you continue beyond that limit. The app shows the available plans and Apple’s current price before you purchase.
How do automatic backups work?
Choose a backup folder in the app’s settings. A notebook copy is written to that folder. If you choose iCloud Drive or another supported Files provider, that provider stores and transfers the file under its own terms. Check the app’s latest backup status and confirm the file appears in Files.
How do I use the Apple Watch companion?
Install Glazeloom on your paired Apple Watch. On iPhone, open Archive & Settings and enable Share recent piece notes. The app queues a read-only preview of up to 20 recent pieces. Open the Watch app and check its updated time to confirm receipt. Photos and drafts are excluded.
If the phone is reachable, Refresh from iPhone requests the latest preview. Otherwise your saved Watch notes stay available. Turn sharing off on the phone to queue removal of the Watch copy; the devices need to connect for that update to arrive.
Can I use the notebook on iPad or iPhone Duo?
The iOS app is being prepared for both devices. Expanded layouts show the collection beside a selected piece, and comparisons can use the wider screen. A narrower layout uses the compact notebook navigation. Your notebook remains local to each device; use backup and restore to move a copy.
Is this live iCloud sync?
No. Backups are notebook files, and restore is a separate action. The app does not continuously merge edits between devices. Keep a backup before moving or removing app data.
What happens when I restore a backup?
Restore adds missing pieces and preserves matching records already on the device. It does not replace existing matching pieces with newer edits from the backup. Keep the original file until you have checked the restored collection.
How can I stop automatic backups?
Turn off automatic backup in settings. This stops future writes. Existing files remain in the chosen folder until you delete them through Files.
How do I restore a purchase?
Use Restore Purchases on the upgrade screen while signed in to the Apple Account used for the purchase. Apple verifies eligible purchases. If access still does not appear, contact us with the product name and a description of what the app shows; do not send payment-card details.
Where do I manage a subscription?
Manage subscriptions through your Apple Account settings. Deleting the app does not cancel a subscription. Apple handles billing, cancellation and refund requests.
What should I do before deleting the app?
Export a notebook backup and check that the file exists and is accessible. Deleting the app removes its local notebook; exported or system backups may remain separately.
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